This Statement describes the overall outcomes the Commission seeks to achieve in terms of protecting people, their property, the communities of New Zealand and the environment from the hazards and consequences of unwanted fires. It sets out the mix of proactive risk reduction, fire prevention and public education programmes together with the range of reactive emergency response services the Commission intends to deliver. It explains the rationale behind the work programmes selected and their intended effect or impact on the current situation.

The Statement also establishes the basis on which the Commission will account to Government and the public of New Zealand for its performance over the period. The standards against which we will measure the volume, quality, timeliness, value, efficiency and effectiveness of both our proactive and reactive services are set out in detail. We also discuss how we will gauge the actual observed effects of our work against our expectations and how we will assess the extent to which the observed effects and impacts achieve or contribute to the outcomes the Commission seeks.