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General job vacancies 
General vacancies 

To work for the New Zealand Fire Service you need to be a permanent resident of New Zealand or have a current work permit. Australian citizens can work freely in New Zealand. Please refer to the New Zealand Immigration Service for further information.

115 / 2014
Volunteer Support Officer (VSO)
Area 12 - North Taranaki


Applications are sought from suitable personnel for the position of Volunteer Support Officer, based in North Taranaki.


The purpose of a Volunteer Support Officer is to support the Volunteer Brigades in the area in meeting legislative and organisational requirements including operational readiness and fire risk management and also that resources to assist them are organised and coordinated in a timely manner.   There will also be a priority emphasis on ensuring that a safe working environment is maintained for colleagues, visitors and the community in all the Brigades.

Reporting to the Area Manager, your tasks involve:

  •  providing operational and  administrative support including monitoring operational readiness
  • supporting fire risk management initiatives and  recruitment activities
  • assisting with business planning
  • driving a “service culture” ethos
  • assisting with the role out of NZFS initiatives and projects and equipment
  • Coordinating repair and maintenance  of equipment
  • Ensuring health and safety is paramount

You will need to demonstrate the following:

  • sound interpersonal and relationship building  skills
  • competent in the use of MS Office and other IT systems
  • effective communicate both written and oral
  • some knowledge or exposure to financial management; budgeting and/or business planning 
  • Drivers licence essential - Heavy vehicle duty licence a bonus

Ideally, you will also have knowledge and practical experience from with NZFS and/or an understanding of how volunteer emergency services operate.

If you’re passionate about the role that NZFS Volunteer brigades and fire-fighters play in their communities, then we will provide you with a unique opportunity to utilise your knowledge and skills in a supportive and dynamic emergency services environment.

This is a life style opportunity and if it sounds like you, then apply now!


As an employer, NZFS is committed to providing an enjoyable and challenging work environment with a focus on continuing personal and professional development.


How to Apply

All applications must include your Application Pack, CV and covering letter and be sent to:


Nikki Wheeler
Business Support Area


For further information on this role, please contact:
Area Manager Pat Fitzell 06 757 3864

Applications close: 9.00am Monday 3 November 2014

Planning & Intelligence Officer (Wellington)

This is an exciting opportunity for a passionate and experienced data analyst to join our Planning and Performance team and demonstrate your skills and experience whilst working alongside a professional and experienced team dedicated to providing quality information to assist the region’s firefighters in protecting their communities.


The Planning and Intelligence Officer’s key function is to co-ordinate and maintain the region’s response data consisting of beat lists, response plans, paging call signs, Standard Operating Procedures (SOPs) and zone data, ensuring adherence to national data standards and consistency of resourcing/response in line with national policy.

The Planning and Performance Team provides assistance and expert advice at a regional level, to help them achieve efficiency in service delivery.  The unit helps drive improvement through effective business planning and performance monitoring at region, area, and brigade levels.


You will be responsible for:

  • Coordinating data change processes for the region:
    • Reviewing fire district boundaries and zone boundaries
    • Appliance response lists
    • Response plans
  • Maintaining the region’s response data, ensuring adherence to national data standards and consistency of resourcing/response in line with national policy
  • Maintaining relationships with Communications Centres, Area Managers and Area Data Coordinators to review response data
  • Working with the Planning and Performance Team to develop operational procedures that align and support national procedures 
  • Undertaking other duties consistent with the position as may be directed from time to time by the Planning and Performance Manager


To successfully fill the role you will ideally:

  • Be competent using Information Technology including: MS Office suite of applications
  • Have the ability to identify and utilise data sets and information resources relevant to Fire Service business
  • Have excellent attention to detail and an ability to input and review a variety of complex data to a very high standard of accuracy


As an employer, NZFS is committed to providing an enjoyable and challenging work environment and a focus on ongoing personal development.


How to Apply

For more information about this role, please contact Lliam Munro on 04 439 7894 or send your completed pack including your CV and cover letter via email to with Planning & Intelligence Application' in the subject line.


Applications close: Monday 27 October 2014.